SHIPPING & RETURNS

SHIPPING POLICY

Welcome to Bizou Shop's Shipping Policy. We are dedicated to delivering your skincare, hair care, candles, room and body sprays, and car diffusers with care and efficiency. Our shipping methods are designed to ensure that your products arrive promptly and in perfect condition. We offer transparent pricing and packaging to build trust and confidence in our customers.

RETURN & EXCHANGE POLICY

All sales are final. Due to the personal and handmade nature of our products, we do not accept returns or exchanges once an order has been processed and shipped.

Please review all product details and descriptions carefully before placing your order.
If your item arrives damaged or incorrect, contact us within 48 hours of delivery at support@shopbizou.com with photos of the issue, and our team will be happy to assist you.

Your satisfaction matters to us — thank you for understanding and supporting our small business. 💛